You can easily change or cancel any order up to 3 days prior to its scheduled delivery or pickup date, with the exception of floral products.
After this period, the order becomes final and non-refundable. Therefore, we can give you store credit for your next order within 90 days.
If you need to modify or cancel your order, please contact our team at partysandballoons@gmail.com.
All changes and cancellations must be made through email or text message.
Our team is available to assist you during the following office hours: Monday - Sunday: 9:00am - 9:00pm
